Privacy Policy

We take your privacy seriously and respect and treat your personal information confidentially. We will not sell, disclose or distribute information about you as an individual other than for the sole interest of administering your order.
We do not store credit card details nor do we share customer details with any 3rd parties.

When using this website, we will ask you at various stages to provide us with your personal information and your financial details needed to process the payment. This will take place in the 'checkout' procedure, 'My Account' section of this website and when registering an account for this website.

Your personal information is stored on a secure server and we respect and comply with the Data Protection Act 1998. We will only use your personal information under the following circumstances:

  1. To administer your account and for this purpose we may disclose your details to a third-party service provider/supplier for the sole purpose of processing your order;
  2. To contact you if there is a problem with your order;
  3. To further administer our website and its contents for the purpose of improving your shopping experience;
  4. To notify you of products, special offers or event that may be of interest, only with your consent or if you have subscribed to our newsletter

By placing an order with us, you agree that you do not object to us contacting you for any of the above purposes. By creating an account with us, you agree to receive promotional information from us. If you do not wish to received such information, please ensure that you amend your preferences in your account. If you wish, you may also unsubscribe from our newsletter by clicking on the 'Unsubscribe' link contained in our marketing emails.

By disclosing information to us in using this website, you consent to the collection, storage and processing of that information by us in a manner as set out in this policy.

In addition to the information which you supply to us, information and data may be collected through the use of cookies. Cookies are small test files the website can use to recognise repeat users and to enable us to observe behaviours in order to improve the website for you. They are designed to hold a modest amount of data specific to a particular client and website. Many cookies are essential for the operation of our website. Cookies on our website are also used to make your browsing experience faster and more efficient. The cookies we use do not collect any sensitive information.

Cookies on our website are used for the following purposes:

  1. to enable you to add items to your shopping basket and purchase them
  2. to enable you to create an account and to collect/store information such as order history, your details etc.
  3. to enable to you make a purchase or track your order
  4. to analyse the use of our website

If you would like to fully disable cookies on our website, please change the settings in your website browser.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.